If You Need Any Assistance or Support, or you would like to send a comment, you're in the right place...

Quick, Friendly Support

Get Rapid, Dedicated Mod Support 7 Days/Week.

 

For support with any OziModz product please use the appropriate Enquiry/Support button below. There are two tiers of support service, for OziModz Free Mod Clients the support ticket turnaround guarantee is  a maximum of 24hrs, and for all OziModz Paid Mod Clients the support ticket turnaround guarantee is a maximum of 12hrs. However, customer service is of the highest priority here at OziModz, so I will always endeavour to respond to ALL support tickets within a couple of hours.

 

To help me to troubleshoot your specific problem, please attach a copy of the latest ETS2/ATS Game Log File, plus your computer specifications.

 

The Game Log FIle can be found at the following locations on your computer under the standard installation:

For ETS2: /Local Disk(C:)/Users/{your user name}/Documents(or My Documents)/Euro Truck Simulator 2/
For ATS:  /Local Disk(C:)/Users/{your user name}/Documents(or My Documents)/American Truck Simulator/

 

* Replace {your user name} with your actual user name that you use on your computer, without the brackets { }.

Enquiries & Comments
Enquiry Form
Name:*Your name for correspondence.
Email *
Details of Your Enquiry.*Please provide the details of your enquiry/comments in the box below.
Have you Purchased/Downloaded any OziModz Mods in the past?Please select one of the buttons below.
No
Yes: Free Mods
Yes: Fleetz Pack
Are you happy with the mod/s which you purchased from OziModz?
Yes, I'm happy with them.
No, unfortuately I'm not completely happy with them.
If you have any comments about the OziModz Mod/s which you purchased I would greatly appreciate any feedback you may have.
Type of EnquiryPlease Select from the Dropdown List so that your enquiry can be dealt with as promptly as possible.
Other Subject/Heading:
Click the Button Below to attach your Photo or Screenshot*
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Submit a Support Request:
Support Ticket
Select the type of Support Request that you have from the Dropdown Menu below:*
Name:*Your Name
Location/Time Zone:
Email *
Computer Operating System:*Your Computer Operating System
Other Operating System Details:*Other OS details, if you don't know then type N/A or Unknown
C.P.U.The CPU Type of your computer
Installed RAMAmount of RAM Installed on your computer
Graphics Card Type*Type of graphics card installed on your computer
Name of Mod*
OziModz Mod ID CodePlease provide the Mod ID Number which is the code starting with "OZ___" in the Mod name and in the mod manifest.
Description of the Problem or an outline of what you need help with:*
Please Attach Your ETS2 or ATS Game Log File.The Game Log File (game.log.txt) can be found in the Euro Truck Simulator 2/American Truck Simulator folder in your Documents folder, which is usually found under: /Local Disk (C:)/Users/{user name}/Documents/...
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